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Some students in special education programs and the Individualized Education Program (IEP) also had their information leaked. But data from each platform was included in the database that the hacker did break into, including names, birthdates, state student ID numbers, genders, ethnicities, languages spoken and more. The hacker did not have access to IO Classroom, Skedula and Pupilpath even though the outage affected those platforms, according to Illuminate. Illuminate has claimed – in statements to The Record and in its communications with city officials – that not all types of student records it holds and not all data that schools share with it were accessed by the hacker. They said that despite requests for more information, Illuminate has not provided them with key details from their investigation of the outage and breach.
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Officials at the NYC Department of Education explained that the breach was part of the incident that resulted in an interruption of service in January 2022 across all of the Illuminate products used by the city. “We understand how important it is that families can trust that their child’s data is protected, and we are exploring options to hold Illuminate accountable for violating that trust.” Student data leaked “We are outraged that Illuminate represented to us and schools that legally required, industry standard critical safeguards were in place when they were not,” Banks told The Record. IMAGE: NEW YORK MTAĬity officials said Adams was briefed on the possibility of a breach and gave a deadline for the company to provide a formal notification or face “alternate consequences.”īanks confirmed that state officials are investigating the situation and said city officials will be independently verifying claims that Illuminate has increased its data security protections. We will not tolerate bad actors in this city and plan to hold Illuminate fully accountable for not providing our students with the security and the timely notification the company promised.” Mayor Eric Adams said he asked the state Education Department to investigate the incident. “We’ve also asked the NYPD, the New York Attorney General’s Office, and the FBI to investigate the actions of those who illegally accessed this data. This is completely unacceptable, and why we’ve asked the NYSED to investigate Illuminate’s compliance with state law,” Adams said in a statement The Record. “The formal notification of a breach of students’ data by Illuminate after two months shows the company has been more concerned with protecting itself than protecting our students. New York City Mayor Eric Adams and NYC Schools Chancellor David Banks told The Record that the New York State Education Department has been asked to investigate the incident alongside several other agencies. That did little to assuage incensed New York City officials, who are now saying the company may have broken state laws in its handling of the data breach. “The security of the data we have in our care is one of our highest priorities, and we have already taken important steps to help prevent this from happening again,” a spokesperson for the company said. In a statement to The Record on Monday, Illuminate Education said personal information was involved in the hack and they are in the process of notifying those who may have been affected. The outages came at a particularly inopportune time as officials managed the peak of a COVID-19 surge, snow days and other issues affecting the school year.Īt the time, Illuminate Education confirmed it was dealing with a “security incident” but they and the NYC Department of Education denied that any data was leaked.
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New York City teachers use the platforms extensively to communicate with parents and check grades for each student. Illuminate Education – which owns popular school management platforms IO Classroom, Skedula, and Pupilpath – told The Record that it recently completed an investigation into a January outage that left parents, teachers and administrators angered for weeks.
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New York City’s mayor and several education officials said they are outraged after a digital education platform used by dozens of city schools disclosed that hackers gained access to the personal information of 820,000 current and former students during a January breach. NYC officials call for investigation after data of 820,000 students compromised in hack